Tutorials on Knowledge Management

Summary

Knowledge management (KM) is a discipline with the purpose of managing the knowledge assets of organizations. Though KM is deeply rooted in business management, IT support may add an enormous leverage for the effortless creation, conservation, sharing, and exploitation of organizational knowledge. AI has a long tradition in creating, interacting with and managing of knowledge and has developed many techniques, that may propel this knowledge management cycle inside an organization.

Tutorials

At AIFB, the institute for applied informatics and formal description methods at the University of Karlsruhe, we have developed several tutorials and introductory talks that cover the range of IT methods used to support Knowledge Management. See the slides here:

• Intelligente Techniken für das Wissensmanagement (at AIK 5. AIK-Symposium "Wissensmanagement", May 2000)
• Knowledge Databases for the Help Desk (at "Wissensmanagement in der IT" by Management Circle, Dec 13, 2000/ Jan 23, 2001)
• ECAI-2000 Tutorial "AI Techniques for Knowledge Management" with S. Decker, August 21, 2000, Berlin.
• Intelligente Techniken für das Wissensmanagement (vorgesehen für die WM2001, wegen Krankheit leider entfallen) - gezipped
• IJCAI-2001 Tutorial "AI Techniques for Knowledge Management" with S. Decker, August, 2001, Seattle.
• Wissensdatenbanken (Seminar "Certified Information Manager" by Management Circle, 21 June 2001, Frankfurt)
• Wissensdatenbanken (updated version! Seminar "Certified Information Manager" by Management Circle, 28 Februar 2002, München)